A discussion on how to reposition IT as a game player in aligning technology expectations and perceptions between faculty and students and why this will only succeed when the university’s business strategy and IT’s agenda are inclusive.
Do faculty and students perceive technology equally? The digital transformation of higher education has erupted the fabric of traditional models. To remain competitive, universities need to adapt their processes to keep abreast and reach out to a younger, more technologically minded consumer, often posing great challenges especially to faculty and staff. As technology advances and new trends emerge, we need to re-position IT as a game player in aligning technology perceptions between faculty/staff and students. To do this with success the IT’s digital agenda must be in-line with the business strategy of the university.