The American University of Central Asia’s Writing and Academic Resource Center (WARC) will present the methods and results of its assessment of the role of a peer tutoring center in student success in tertiary education. While it may not be possible to attribute a particular outcome to the activities of a learning program with absolute certainty, this study seeks to substantiate the benefits of a learning support center within an academic community. The qualitative case study, which tracked the most active users of a learning support center over the course of three years, relied on both statistical and qualitative data in order to explore pedagogical as well as psychological outcomes of frequent attendance of the center.
The session attendees may expect to be introduced to (1) the multifaceted methodology, including targeted collection of data, which can be employed to identify the benefits of a learning program, and (2) an expanded concept of student success, which includes elements such as resilience, self-efficacy, and attitudes towards learning, among others. This Community Idea Exchange session may also serve as a platform for discussion of the implications of such studies for further longitudinal research.